4.5
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I have purchased from PMT several times and have always been happy with their service. This particular time was especially good as the guitar I wanted had been reduced from the last time I looked and this prevented me buying the same product from another retailer. The guitar also came very quickly and was exactly as described.
Despite Parcel Force failure to manage next day delivery and an item missing from the delivery. A simple phone call resolved all problems. I look forward to making more purchases from PMT in the future.
PMT was very quick in sorting my issue. I purchased a Fuel Tank T-REX, However, I found out that the 9v outputs weren't isolated to each other. Unfortunately, the description of the product in their website doesn't mention this. Then, I canceled the purchase, and I asked the refund. They reacted very quickly by giving me the refund the day after and canceling the order for me. Good experience and good timing.
I've previously bought equipment and musical instruments from PMT from the old shop in Southend for YEARS. We miss that store here (any chance of opening one here...we have only one music store here now). But the online experience of buying a pair of PreSonus BT monitor speakers was easy and seamless. Keep up the great work folks. No hesitation to recommend PMT to others. Great product too. Sounds great,
Written by the company
Here at PMT Online, we know the importance of getting the right gear for you. That's why we stock a huge range of the industry's latest and greatest in Guitars, Amps, Keyboards, PA, and more. With 12 UK locations, including our pioneering experience stores, we give our customers the chance to try out industry-leading gear like they would in the comfort of their home or a studio. Whatever level you're at, find the right gear for you in our huge collection.
70-72 Evans Road, L24 9PB, Liverpool, United Kingdom
4.5
19K reviews
Replied to 52% of negative reviews
Typically replies within 1 week
Despite Parcel Force failure to manage next day delivery and an item missing from the delivery. A simple phone call resolved all problems. I look forward to making more purchases from PMT in the future.
Date of experience: 12 May 2025
Ordered a synth shown as in stock, but it wasn't. Arrived late and in used condition, with marks and worn keys.
Date of experience: 18 May 2025
We had amazing 1-1 service from Mike. Really comprehensive conversation about guitars, personal requirements and supporting an intermediate guitar player in stepping up into a new level of guitars. We got to play lots of guitars. Perfect 90minutes.
Date of experience: 18 May 2025
I have only just placed an order, got confirmation on line and you are asking me "how did we do?" ffs guys! Ask me after/if I get what I have ordered eh?
Date of experience: 17 May 2025
My Mooer audiophile came on time, was exactly what I hoped it would be and was well packed. I've had my eye on one of these for a while and seeing it at a great second hand price gave me all the excuse I needed to get it.
Date of experience: 10 May 2025
easy online ordering and fuss free pick up. Good item at a great price
Date of experience: 09 May 2025
I have purchased from PMT several times and have always been happy with their service. This particular time was especially good as the guitar I wanted had been reduced from the last time I looked and this prevented me buying the same product from another retailer. The guitar also came very quickly and was exactly as described.
Date of experience: 10 May 2025
Very easy and straightforward method for buying an instrument
Date of experience: 17 May 2025
Date of experience: 08 May 2025
PMT was very quick in sorting my issue. I purchased a Fuel Tank T-REX, However, I found out that the 9v outputs weren't isolated to each other. Unfortunately, the description of the product in their website doesn't mention this. Then, I canceled the purchase, and I asked the refund. They reacted very quickly by giving me the refund the day after and canceling the order for me. Good experience and good timing.
Date of experience: 07 May 2025
Excellent comms, kept informed of despatch and item delivered swiftly and safely. Love my new (to me) Aria TA40
Date of experience: 10 May 2025
My trusted go to for all music PA/equipment needs. Excellent service always
Date of experience: 30 April 2025
Date of experience: 12 May 2025
Great company to deal with, very helpful great products.
Date of experience: 06 May 2025
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